Thursday,  May 13, 2021,22:30 (GMT+7) 0 0
Passengers without medical declaration barred from boarding
The Saigon Times
Thursday,  Apr 22, 2021,18:34 (GMT+7)

Passengers without medical declaration barred from boarding

The Saigon Times

Passengers wait at the Phu Quoc International Airport. Airlines have received the greenlight from the Civil Aviation Authority of Vietnam to deny service to those who have failed to complete the medical declaration form before boarding – PHOTO: LE ANH

HCMC - Airlines have received the greenlight from the Civil Aviation Authority of Vietnam (CAAV) to deny service to those who have failed to complete the medical declaration form before boarding.

CAAV director Dinh Viet Thang in a recent document asked airlines and airports to urgently implement plans to ensure that passengers complete electronic medical declarations and promote the mandatory completion of such forms before boarding flights, the local media reported.

Airlines are primarily responsible for ensuring passengers fill out medical declarations before boarding.

Airlines have the right to refuse to transport those who don’t comply with medical declarations and disease-related safety regulations. Should passengers with incomplete forms board the plane, airlines will be held accountable in accordance with the law.

The CAAV requires airlines to appoint personnel at check-in counters to assist and instruct passengers on filling out medical declarations.

Airlines will have to collaborate with airports to broadcast notices to passengers to fill out the form at terminals via the airports’ radio system, notification screens and notification panels in visible areas.

The CAAV has also asked airports to direct security forces to properly perform their duties and responsibilities to assist and instruct passengers with completing medical declarations before lining up for security screening.

This morning, April 22, Vietnam Airlines recommended passengers traveling during the holidays from April 30 to May 1 should arrive at the airport three hours before boarding to complete medical declarations at check-in points.

Prior to this, the Noi Bai International Airport stated that many passengers, especially those who check in via websites and at check-in kiosks, fail to complete their medical declarations as per protocol but still line up for security screening.

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