As artificial intelligence (AI) is reshaping workplaces, IT professionals find themselves at a pivotal juncture. Traditionally a field dominated by technical expertise, the industry now requires a blend of AI fluency, data-driven insights, and soft skills to adapt to increasingly hybrid human-AI roles. Dr. Arthur Tang, Dr. Tran Duc Linh, and Dr. Luong Thanh Thao from RMIT University Vietnam discuss how automation is transforming workflows, recruitment strategies, and training requirements across the IT sector. The Saigon Times: How has AI transformed workflows and skill requirements in the IT industry? Dr. Arthur Tang: AI, particularly tools like Large Language Models (LLMs) such as ChatGPT and Gemini, has profoundly reshaped IT workflows. These technologies assist with tasks like data analysis, coding, testing, and debugging, enabling IT professionals to work more efficiently and complete development cycles faster. AI-assisted coding tools such as GitHub Copilot, IntelliCode, and Jupyter-AI have become essential, allowing professionals to focus on complex, human-centric, and innovative solutions. However, this shift requires IT professionals to continually update their skills to collaborate effectively with AI, maximizing productivity while fostering creativity in their roles. The rise of AI-assisted development has changed skill requirements in the IT sector. There is now a greater emphasis […]
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