As globalization and digital platforms continue to evolve, the sharing economy model is gaining traction, especially in service and retail sectors. This model enables businesses to collaborate, share resources, and deliver value to customers, partners, and business themselves. By utilizing digital platforms, companies can reduce costs, increase operational efficiency, and strengthen customer relationships.
LynkiD offers a multi-platform Loyalty solution designed to improve customer experience and create seamless connections between businesses and consumers. The platform helps businesses retain customers, optimize marketing costs, and create lasting value for both their customers and the community.
Loyalty: A Key to Building a Competitive Edge
In today’s fast-changing digital landscape, businesses need to find ways to reduce traditional marketing expenses while ensuring long-term growth. Research shows that retaining existing customers is more cost-effective and ensures better long-term results than acquiring new ones. Loyalty programs that focus on improving the customer experience are a proven strategy for maintaining a competitive edge.
Loyalty programs help businesses build long-term relationships with customers, increase Customer Lifetime Value (CLTV), and reduce dependence on paid advertising. In the sharing economy, businesses can use digital platforms to create meaningful customer experiences and improve service quality.
LynkiD: Pioneering multi-platform loyalty solution in Vietnam
LynkiD’s Loyalty platform is designed to help businesses streamline their customer retention while connecting with customers through an extensive ecosystem. LynkiD enables businesses to optimize marketing costs, enhance the customer experience, and build a loyal community.
With a multi-platform rewards system and a large catalog of rewards from over 1,000 brands, LynkiD allows businesses to create personalized campaigns that cater to different market segments. This drives customer retention, increases sales, and reduces reliance on paid advertising.
LynkiD also incorporates advanced AI technology to analyze customer data and predict future behaviors, allowing businesses to deploy personalized marketing strategies that improve engagement and growth.
Proven Results from Data-Driven Loyalty Programs
Since its launch in 2022, LynkiD has quickly gained trust from major partners, including VPBank, VPBank Securities, and OPES Digital Insurance. The platform has achieved strong results: More than 7 million users onboard, 70,000 point redemptions transactions per month, and becoming the biggest egift hub in Vietnam with 1,300 brands and over 10,000 reward options.
Ms Uyen Tran, CEO of LynkiD, shared: “Creating long-term value comes from building strong customer relationships. LynkiD offers more than just an ordinary Loyalty platform; we are a strategic partner that helps businesses connect with customers and optimize marketing costs.”
With proven success, LynkiD’s Loyalty program is a powerful solution for businesses in Vietnam aiming for sustainable growth through collaboration and innovation.