Rarely does a single number carry as much policy significance as this one. When Indonesia announced a cap on commissions charged by ride-hailing platforms at around 8%, the issue went far beyond a few percentage points. It signaled that a government was proactively stepping into a space long considered “the domain of the market” and asking a fundamental question: who really decides how value is distributed in the digital economy? For years, ride-hailing and delivery platforms have been viewed as technology intermediaries. They connect supply and demand, optimize routes, and create a layer of digital infrastructure that reduces transaction costs. Under this view, the “commission” — or “service fee,” as platforms may call it — is simply an operating cost, a reasonable percentage needed to maintain the system. But the reality is far more complex. Platforms do not merely connect users; they also set prices: the amount customers pay, the income drivers receive, the structure of bonuses and penalties, and even the probability of being assigned a ride. When all of these factors are determined by algorithms, platforms have moved beyond the familiar concept of being mere “intermediaries.” They have become institutions that distribute income, where added value is redistributed […]
Rarely does a single number carry as much policy significance as this one. When Indonesia announced a cap on commissions charged by ride-hailing platforms at around 8%, the issue went far beyond a few percentage points. It signaled that a government was proactively stepping into a space long considered “the domain of the market” and asking a fundamental question: who really decides how value is distributed in the digital economy? For years, ride-hailing and delivery platforms have been viewed as technology intermediaries. They connect supply and demand, optimize routes, and create a layer of digital infrastructure that reduces transaction costs. Under this view, the “commission” — or “service fee,” as platforms may call it — is simply an operating cost, a reasonable percentage needed to maintain the system. But the reality is far more complex. Platforms do not merely connect users; they also set prices: the amount customers pay, the income drivers receive, the structure of bonuses and penalties, and even the probability of being assigned a ride. When all of these factors are determined by algorithms, platforms have moved beyond the familiar concept of being mere “intermediaries.” They have become institutions that distribute income, where added value is redistributed […]
Rarely does a single number carry as much policy significance as this one. When Indonesia announced a cap on commissions charged by ride-hailing platforms at around 8%, the issue went far beyond a few percentage points. It signaled that a government was proactively stepping into a space long considered “the domain of the market” and asking a fundamental question: who really decides how value is distributed in the digital economy? For years, ride-hailing and delivery platforms have been viewed as technology intermediaries. They connect supply and demand, optimize routes, and create a layer of digital infrastructure that reduces transaction costs. Under this view, the “commission” — or “service fee,” as platforms may call it — is simply an operating cost, a reasonable percentage needed to maintain the system. But the reality is far more complex. Platforms do not merely connect users; they also set prices: the amount customers pay, the income drivers receive, the structure of bonuses and penalties, and even the probability of being assigned a ride. When all of these factors are determined by algorithms, platforms have moved beyond the familiar concept of being mere “intermediaries.” They have become institutions that distribute income, where added value is redistributed […]
HCMC – Vietnam has issued a list of 10 strategic technology areas under a new Government decision to guide resource allocation for core technologies...
“Vietnam should not pick a single spearhead sector but instead build a digital-economy foundation for the whole of society. A qualitative transformation of the...
HCMC – Vietnam’s digital economy is expected to reach US$39 billion in gross merchandise value (GMV) by 2025, making it the second-fastest-growing market in...
“The high target for HCMC’s digital economy is a necessary lighthouse that guides all efforts. The path ahead requires a comprehensive strategy: accurate measurement,...
HCMC – YouTube has reported robust growth for its shopping feature in Vietnam, with shopping-related watch time soaring more than 500% just one year...
The explosion of e-commerce has created vast opportunities for hundreds of thousands of individuals, small businesses, and digital vendors in the digital economy. However,...
While Vietnam is still in the process of studying, considering, and shaping its approach to digital asset management, the other five countries in the...