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Tuesday, May 21, 2024

The key for SMEs to conquer customers

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With the topic “Conquering customers with the art of storytelling”, the Joint Stock Commercial Bank for Investment and Development of Vietnam (BIDV) has coordinated with the Asian Development Bank (ADB) to organize a training program to enhance capacity for small and medium-sized enterprises (SMEs) by equipping them with skills and key ways to build their branding and sales effectively.

As of 10 May 2024 in Ho Chi Minh city, the training program was held with the training contents delivered by the local leading training expert from MVV Education Joint Stock Company (MVV). This program is under the framework of the ADB-funded Project on Mainstreaming Small and Medium-Sized Enterprise which has been implemented by BIDV with its main objectives to enhance efficiency in serving SMEs, including WSMEs.

In this course, the training expert presented how to apply the power of storytelling into development of branding and sales of businesses. The trainees were accordingly guided on how to share and develop their own stories as in the storyboard, storytelling steps, and “sticky” factors, creating attraction from storytelling. Especially, the key ways of storytelling to help staffs of SMEs to conquer customers through sharing and spreading their own stories on their own business, products and services and sales skills to reach customers. One of the most interesting contents is the practical training part to help SMEs conquer customers through the power of storytelling under the guidance of the training expert.

Mr. Nguyen Thanh Son, chairman of MVV Group and a training expert, makes a training presentation during the course

Also in the training program, the representative of BIDV’s Corporate Banking Department provided lots of useful information about banking products, services and solutions to actively support businesses in the process of business development, branding and sales. Being as one of the best SME banks in Vietnam, for many consecutive years, BIDV has continuously provided a comprehensive solution system for SMEs, surpassing the framework of traditional banking services, bringing a lot of added value to customers and creating its own difference in the market.

Notably, BIDV has make its endless efforts to release the first SMEasy digital platform (https://smeasy.bidv.com.vn) in Vietnam, exclusively for SMEs. This platform owns its outstanding features, friendly interface, optimized for each user, helping SMEs access products and banking services in the most efficient way. The program also supports SMEs to access digital transformation solutions, connection and expansion of business activities, supporting tools, business administration manuals, communicating products and services of enterprises, especially online training courses on SME Academy. In addition, BIDV implemented many digital transformation solutions, conducted seminars to improve financial access, and organized a series of capacity building programs for SMEs, etc.

Being one of the pioneering banks, BIDV has actively implemented the SMEs supporting programs as prioritized by the Government and the State Bank of Vietnam. With the motto “pioneering and developing together”, BIDV is always a reliable and sustainable companion of SMEs.

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