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Subscribe to
The Saigon Times

Saigon Times Group is a leading Vietnamese media organization with prestigious business and consumer publications. After three decades of development, we have built a good reputation through our publications on economy, business and markets for Vietnamese and foreign readers.

Basic

Free

  • Free access to daily domestic news, podcasts and videos

Premium

$5 $1 /month
(VND 23,900)
Monthly Annual

  • Unlimited access to domestic news, podcasts, videos and magazine articles on current social / economic / trade / investment issues, commodity / financial/securities markets, M&A activity, FDI, local and foreign business communities and more.

AUTOMATIC RENEWAL REMINDER

  • Your payment method will then be automatically charged ₫ 899.000 every 365 days thereafter.
  • Your subscription will continue until you cancel.
  • You can cancel by using My account. Under My account, select "Unsubscribe" and then follow the instructions to cancel.
  • You can notify us of your intent to cancel at any time during your billing period. Cancellations take effect at the end of your current billing period.
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Ho Chi Minh City
Monday, May 12, 2025

Vietnam retail sector embraces digital transformation

The Saigon Times

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HCMC – Vietnam’s retail sector is undergoing an accelerated digital transformation as retailers are adopting data-driven strategies and diversified sales channels to reduce costs and optimize operations.

At a recent seminar in HCMC, experts said an increasing number of businesses are generating up to 30% of their revenue from e-commerce.

However, choosing the right digitalization strategy and effectively tapping into the online retail market remain key challenges, according to the Vietnam News Agency.

Pham Hong Son, an e-commerce expert, noted that despite the rapid growth of e-commerce, traditional retail channels still dominate 70% of the retail market and are expected to continue growing in the coming years.

Vietnam currently has about 700,000 grocery stores, with more owners adopting technology to digitize their businesses.

The Ministry of Industry and Trade forecasts that Vietnam’s retail market will reach US$350 billion by 2025. The e-commerce market is projected to grow at an annual growth rate (CAGR) of 10.09% until 2029.

However, experts warn of fierce competition from foreign e-commerce platforms. Nguyen Anh Duc, chairman of the Association of Vietnam Retailers, said only two out of the top five e-commerce platforms in Vietnam are domestic: Tiki and Sendo.

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