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Saturday, July 13, 2024

Bamboo Airways suspends certain int’l services

The Saigon Times

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HCMC – Bamboo Airways has suspended several international services to Asian and European destinations.

Affected flights departing from the Noi Bai International Airport in Hanoi include Hanoi-Incheon (South Korea), which will be suspended from October 29, and Hanoi-Frankfurt (Germany) from November 4.

Starting from November 8, Bamboo Airways will not operate flights between Hanoi and Bangkok (Thailand), Narita (Japan), and Taipei (Taiwan).

The privately-held airline suspended its service from Hanoi’s airport to London Gatwick Airport in the United Kingdom from October 18.

In HCMC, Bamboo Airways will suspend flights to several destinations, including Sydney/Melbourne (Australia), Frankfurt, and Singapore, beginning November 4.

The HCMC-Bangkok service will stop from November 21.

Bamboo Airways has reassured customers that the decision to limit international operations will not impact its commitment to protecting passengers’ rights.

The airline has seen a surge in requests for support, such as flight rebooking or ticket refunds. A representative from Bamboo Airways said the processing time of certain services might have been longer than expected.

Unaffected services will continue as usual. Bamboo Airways will maintain its regular domestic flights, including those connecting Hanoi and HCMC, Hanoi and Danang, and HCMC and Danang.

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