HCMC – Nguyen Thai Hai Van will resign as managing director of ride-hailing firm Grab in Vietnam by late April, a Grab Vietnam representative confirmed yesterday, March 11, without revealing who will succeed Van.
Van joined Grab Vietnam on November 2019 and was appointed as managing director from February 1, 2020. She joined the ride-hailing firm during what was considered a tough period as the Covid-19 pandemic began, leaving negative impacts on all aspects of life. Among them, short-distance passenger transport services within a city, deemed as the “backbone” of Grab’s operations, were affected due to mobility restrictions to curb the spread of the coronavirus.
Nonetheless, she inherited a thriving business from her predecessor Jerry Lim.
Before joining the Grab Vietnam family, Van had worked for 17 years at Unilever Vietnam, gaining a wealth of commercial and customer engagement experience, having run marketing activities for Unilever in Vietnam as well as in Southeast Asia. She is also co-chair of the Vietnam Mobile Marketing Association.
Van’s resignation is the second most important news released by Grab Vietnam in the first half of this month. Earlier, the ride-hailing service provider announced it would adjust upward all of its service fees starting from March 10 to cope with the volatility in domestic fuel prices.