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Saturday, October 8, 2022

ETC service providers told to address problems prior to mid-August

The Saigon Times

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HCMC – The Directorate for Roads of Vietnam has ordered two electronic toll collection (ETC) service providers to distribute sufficient tags to vehicles and deal with any problems faced by road users before August 15.

E-Tags of the VETC Electronic Toll Collection Company and ePasses of Vietnam Digital Transport JSC (VDTC) have been found to have numerous errors. The electronic toll payment accounts also have problems.

Recently, many road users had toll payment tags attached to their vehicles and got an account from one of the two companies, but were asked to register for another account from the other.

The road directorate urged the two ETC service providers to resolve the hindrances, speed up the attachment of tags and effectively manage road user accounts.

Today, over 3.5 million vehicles nationwide have an ETC tag, increasing by some 1.2 million cars against late 2021.

At the end of August, some 80% of the total vehicles across the country will have a toll payment tag.

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