HCMC – An Dong Ward in HCMC will begin managing permits and fee collection for temporary sidewalk and roadway use through software from May 15, becoming the city’s first ward to apply the system, according to the People’s Committee of An Dong Ward.
The “An Dong Roadway and Sidewalk Licensing” application was developed by the ward’s Economic, Infrastructure and Urban Affairs Division and piloted from mid-April 2026.
The software digitizes the full process, from receiving applications and calculating usage areas and fees to drafting documents. The ward authorities said the system can automate up to 90% of processing work.
Authorities expect the system to help address staff shortages, reduce manual errors and limit misconduct.
The platform supports multiple operating systems and devices. It has two main functions: managing parking fee collection for cars parked on roadways and processing permits for temporary sidewalk and roadway use for other purposes.
Residents can scan a QR code or access the online portal to submit applications. Users can verify identities through VNeID or chip-based citizen ID cards, upload documents and receive results by email. The system also generates QR codes for cashless payments.
According to the ward government, the digital process shortens processing times, reduces administrative procedures and allows residents to register remotely.
Parking fee collection has been fully automated and does not require on-site staff. Drivers can scan their chip-based citizen ID card or driver’s license when starting and ending parking sessions. The system then calculates parking duration and issues an online invoice for cashless payment.
The software also sorts applications by authority level. Applications under the ward’s jurisdiction are processed directly on the platform, while others are automatically transferred to relevant agencies with draft documents prepared by the system.
The ward government reported that during the pilot phase, it received 20 applications for parking operations. Two cases were handled by the ward, while 18 were transferred to the Department of Construction. Two construction-related applications were also transferred to the department.
No applications were recorded for activities such as cultural events, waste collection or construction material storage.
The ward’s People’s Committee said the system marks the first use of technology in the city to automate contactless roadway parking fee collection without on-site personnel.
